Frequently Asked Questions



Old City Santa is at The Logan in Philadelphia. The address is One Logan Square, Lower Lobby, Philadelphia, PA 19103

Old City Santa provides clients with complimentary valet parking at The Logan.

Yes. The Logan is a pet-friendly hotel.

We recommend dressing festive and comfortable.

You can pack light. Santa’s workshop is packed with toys.

This is an experience for any who loves Christmas.

Try to arrive 10-15 minutes before your session’s start time.

Depending on when you book, an initial deposit is received to lock in the date and time. The remaining balance is due 30 days before the session.

Once the deposit is paid, your date and time are locked in. You must arrive on time.

Cancellations are only an option when a state of emergency is declared in the township. If we are non-operational for the day, then we can reschedule or provide a cancellation and full refund.

The full experience is 1 hour.

On average, you will receive a gallery of photos in about 3-4 days.


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